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How To Stop Phone Screen From Turning Off During Call?

How To Stop Phone Screen From Turning Off During Call?

As an smartphone user, you may notice that your phone screen turns off automatically during a call as you put it close to your ear. How to stop this?

Here are two ways to keep your screen from turning off during calls:

  • In your Phone app, go to Settings > Incoming Call Settings > turn off “Proximity Sensor” (works in Xiaomi devices, may not be available on all Android phones).
  • Use a third-party Play Store app such as “Screen On Call”. 

See also: How Do I Lock My iPhone Screen During A Call?

Why does my screen turn off during calls?

The touchscreen of your smartphone turns off when you place the phone near the ear during a voice call and lights back on when you move it away from your ear.

This is a normal function of your smartphone’s proximity sensor which detects the ear is close and as a result turns off the display. 

This prevents unintentionally activating the device’s touch screen with your face, and saves battery while talking. It can take a few seconds for your display to turn off or back on.

The proximity sensor is typically located to the right of the earpiece above the screen, at the top of the device’s front side. 

How do I keep the screen on when I’m talking on the phone?

Manufacturers such as Xiaomi provide a proximity sensor setting in their smartphones that lets you choose whether the screen should turn off or stay on when talking. Here’s how you can keep the screen on  with a Xiaomi Redmi device:

  1. Open Settings and search “proximity sensor” in the search bar.
  2. Tap on the first result, this takes you to Incoming Call Settings.
  3. Toggle off “Proximity Sensor”. 

This will prevent the screen from turning off when the device is held to your ear while on a call. 

How do I lock my screen on a call Android?

The proximity sensor turns off the screen when you move the device next to your ear, and turns it off when you move it away.

If you don’t want this option, you press the Power button located on the side of your Android device when the screen is on during a call. This will lock the screen during the call and turn it off. 

The call will still be active, though, so you can continue talking even if you place the phone in your pocket. This helps avoid accidental touches on the screen and activating other features and apps on your phone.

You can press the Power button again to make the call screen light back up and use the “End Call” button to end the call.

Check that “Power Button Ends Call” is disabled

Before using the above approach, you need to ensure the Power button won’t end your call when you press it to lock your screen. Here’s how:

  1. Go to Settings > Accessibility.
  2. Scroll down and disable the “Power Button Ends Call” option is enabled

How do I lock my dial pad during a call?

While you’re on call on your Android phone, you have the option to bring up the dial pad – you won’t see the dial pad unless you select that option.

Once the dial pad is displayed during the call, you can press the Power button on the side to lock your touch screen and turn it off.

This lets you continue talking without accidental touches on the screen and dial pad, including when you placing the device close to the ear or in your pocket.

To make the screen turn back on and access the dial pad again, press the Power button again while the call is still ongoing.

This is a valid workaround if your proximity sensor doesn’t turn off the screen and your dial pad buttons keep pressing when placed close to your ear. The proximity sensor might be blocked due to a problematic phone case or some other reason.  

See also: How Do I Change The Default Dialer For Android?

How do I keep my Android screen always on?

Here are some ways to prevent your screen from turning off:

1. Use a third-party app

You can use an app such as Screen-Alive-Keep Screen On to keep the screen always on. The app is regularly updated and has good reviews:

  1. Install and launch the app.
  2. Tap Proceed when prompted.
  3. When asked, grant permission to change system settings.
  4. Return to the app > tap the bulb icon at the bottom right. This will enable the always-on setting for the screen.
    Alternatively, you can specify how long to keep the screen when the phone is idle.
  5. If needed, tap on the bulb icon again to disable the app’s features.

2. Set screen timeout to maximum

You can set the screen timeout setting on your Android to maximum. Here’s how this can be done on a Samsung device:

  1. Go to Settings > Display > Screen Timeout.
  2. The default value is 30 seconds. Change it to 30 minutes, which is the max.

3. Enable “Stay awake” in Developer Options

You can use a setting in Developer Options to keep the screen on while charging:

  1. Navigate to Settings > About Phone > Software Information.
  2. Tap on the Build Number seven times to activate Developer Options and make it appear as a menu in the Settings.
  3. Return to Settings > tap “Developer Options” > enable “Stay Awake”. 

This will make the screen stay on while your phone is being charged.

Why does my phone screen keep turning on and off?

Here are some possible causes for your phone screen turning on and off continuously:

  • You have Ambient Display (wake screen when you receive notifications) enabled. Try disabling it in Display Settings
  • Your power key may be defective. Have your device checked by a service center 
  • One or more specific app(s) is causing the issue. Try to identify and uninstall the app.
  • The micro USB port connects and disconnects continuously while transferring data or charging. Try replacing the USB cable

How do I make my Android screen not timeout?

Some manufacturers like Xiaomi provide a screen timeout setting on their smartphones which the user can set to “never” so your screen will stop turning off:

  1. Go to Settings > Lock Screen > Sleep.
  2. Select “Never”

How do I stop my Samsung screen from automatically turning on?

Here are a few ways to stop your Samsung smartphone display from automatically turning on:

1. Disable “double tap to wake”

If your Samsung phone screen turns on when you tap on it twice, it’s likely due to the “double-tap to wake feature” being enabled. Try disabling it as follows:

  1. Go to Settings > Advanced Features > Motions and Gestures.
  2. Toggle off “Double Tap To Turn On Screen”

2. Disable “lift to wake”

If your screen turns on when you pick up your device or take it out of your pocket, try disabling the “Lift to Wake” feature:

  1. Go to Settings > Advanced Features > Motions and Gestures.
  2. Toggle off “Lift to Wake” if it’s enabled.

3. Check if the “Power” or “Bixby” button is not being pressed

If the Power or Bixby buttons are being pushed, the screen may turn on automatically. Some third-party covers or casings can contribute to this. Try taking your device out of it’s cover.

4. Look for installed third-party apps

Some third-party apps can cause the screen on a Samsung device to turn on automatically. Try starting your device in Safe Mode:

  1. Turn off your device.
  2. Press the power button. When the Samsung logo shows up, press and hold the down Volume button. This will start the device in Safe Mode. 
  3. Check if the problem goes away in the mode.  If the screen no longer turn on by itself, it means some third-party app is causing the problem.
  4. Try uninstalling apps until you identify the culprit.
  5. Restart your phone to exit Safe Mode.

How to keep my Samsung phone screen from turning off during a call?

Samsung devices with recent versions of One UI interface don’t have a setting to keep the screen on during a call. 

However, you can use a third-party app such as “Screen On Call”:

  1. Install and launch the app.
  2. Grant the requested permissions such as making and managing phone calls and drawing over other apps.
  3. Enable “Screen On Call Enabled” and “Initial State on Start” if toggled off.  

Now whenever you get a call, the screen will remain on. Be aware, however, there may be compatibility issues that can cause the app not to work properly on some devices. 

How do I know if my proximity sensor is blocked?

You can check whether your proximity sensor is blocked using a free Play Store app such as Sensor Test.  Your sensor may be blocked due to an incorrectly installed screen protector or improper casing. Here’ how to check:

  1. Install Sensor Test from the Play Store.
  2. Open the app and tap on “Test” next to Proximity.
  3. With the screen still on, place your smartphone close to your ear. If the lamp in the app doesn’t turn off, it may indicate your sensor is blocked.
  4. You can also test the sensor by placing your finger near the earpiece and moving it to see if the lamp turns off. if it doesn’t, chances are the sensor is blocked. 

How do I turn on my call sensor?

Not all Android smartphones allow the user to enable/disable the proximity sensor (also known as call sensor). Some brands like Xiaomi do. Here’s how to enable the call sensor on a Xiaomi device:

  1. Open Phone app > Tap Settings on the top right.
  2. In the Call Settings screen, Tap on “Incoming Call Settings”.
  3. Turn on “Proximity Sensor” if it’s off.

This enables the proximity sensor and will result in the screen turning off when the device is moved close to the ear during a call. 

How do I turn off Samsung proximity sensor?

On recent Samsung devices such as Galaxy S phones, you can no longer turn off the proximity sensor alone such as the Galaxy S series.

Older Galaxy devices such as Galaxy Note 3 and Galaxy S4, in contrast, do have a Phone app setting allowing you to turn off the sensor.

That said, You can turn off all the sensors on your Samsung device, including the proximity sensor, by enabling developer options as follows:

  1. Go to Settings>Developer options> Quick Settings Developer Tiles.
  2. Enable the switch for “Sensors Off”

Be aware though, that turning off the sensors may result in your device or apps not working properly.